If you have a flowlight wand that needs warranty service, we can definitely help out! All parts and products manufactured by flowtoys are covered by our lifetime warranty, so we will get your wand back into action.
Please send the flowlight wand and all its parts WITH the carrying tube back to us to check out. Otherwise we will have to charge you $30 for the new tube when we send the fixed/replaced wand - shipping instructions and link to our return form included below.
- If a joint broke, we can fix it for $20/joint + shipping
- If a light broke, we can fix it for $50 (depending on the type of flowlight) + shipping
If you would like to get the whole wand replaced, it's a half-price replacement + shipping.
If you have any questions before sending your wand back, please contact us.