Shashibos, wandinis, mozis, glozis, spinballs and Wes Peden juggling balls are not made by flowtoys. They are made by our friends at Fun in Motion, and we require a purchase receipt for warranty, as other shops also sell these items. 

Fun in Motion products come with a 60-day manufacturers' warranty on defects. As long as they’re not physically damaged (e.g. water damaged), it will be a free replacement for the parts that are not working. 

Before sending anything in, please contact us, so we can verify your original order and send you relevant troubleshooting tips. 

These items do not qualify for upgrade credit.