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Knowledge base
flowOS :: capsule 2.0 & vision props - operating, grouping, favorites & firmware
flowOS :: general operating instructions
16
what is flowOS?
the Pages Interface :: Pages 1-13 overview
types of button presses
when is the app coming? what is "creators"? can I control with DMX, MIDI ... and other upcoming development
how to: turn your lights on & off, as a solo light, or as a group
See all 16 articles
flowOS :: grouping - FAQ, how-tos & pro tips
5
how-to: wirelessly connect your lights with quick-group
how-to: add/remove from closed groups & use open groups - advanced grouping
how-to: change a setting or mode in 1 light, and not affect the whole group
FAQ: Is there a master control? Will my friends lights control mine?
FAQ: Does connect technology use bluetooth or wifi?
flowOS :: favorites - how-tos & pro tips
3
intro to favorites: how to save & autoplay
advanced favorites :: adjust, delete, move, duplicate & create shows
troubleshooting :: my favorites are out of sync
flowOS :: firmware updates & known issues
8
flowOS 2.0 :: major firmware update :: what's new?
how to: update your capsule 2.0 firmware
how to: update your vision firmware
vision props :: how to determine pixel count for your prop
flowOS firmware updater :: troubleshooting
See all 8 articles
Capsule lights :: capsule 2.0 & 1.0 - features, FAQ, troubleshooting
General FAQ - all capsules
8
capsule 1 vs capsule 2.0 :: what are the differences?
How to: physically connect 2 capsule lights
how do I charge a capsule light?
Power: I live outside the US. Can I use other wall adaptors for my capsule lights?
Power: can I leave fully charged lights plugged into a charger? Will this damage the light?
See all 8 articles
Capsule light 2.0 :: how-to, troubleshooting & FAQ
7
capsule 2.0 features
capsule 2.0 modes, adjust, kinetic and runtimes
how-to: capsule 2.0 navigation, grouping, favorites & firmware updates
how-to: capsule 2.0 operating instructions - video playlist
troubleshooting: capsule 2.0 LEDs are funky, won't turn off, or turn blue
See all 7 articles
Capsule light 1.0 :: how-to, troubleshooting, FAQs
17
How to: turn on/off a capsule 1 light
Modes: how many modes are there in capsule 1?
Modes: how do I select a podpoi v1/capsule 1 light mode?
Modes: how do I adjust a podpoi v1/capsule 1 mode?
Modes: can I set my capsule v1 light to a solid color?
See all 17 articles
Vision core :: vision clubs, vision poi, batons, wand, chucks & more
Vision core :: FAQ
12
vision props :: what's beta about it?
vision props :: what's the warranty?
vision props :: some of my LEDs are dark and/or freaking out
vision clubs :: how do I clean my club body? my club caps are yellowing ...
vision props :: are they modular?
See all 12 articles
Vision core :: general operating instructions & modes chart
7
vision props :: general operating instructions
vision poi, chucks, dart, staffs, wand :: how to charge
vision sabers :: how to charge
vision core :: how to reset
vision clubs :: swapping out club bodies, handles, knobs & caps
See all 7 articles
Capsule 2.0 & vision light core :: common troubleshooting
Capsule 2.0 & vision core :: troubleshooting, tips & FAQ
10
how to: reset capsule 2.0 or vision light core
how to: check usb jack, cable or charger
how to: maximize runtime and extend battery life
how to: check battery wires & connector - capsule & vision
troubleshooting :: i'm having trouble grouping, or my lights are no longer grouped - capsule & vision
See all 10 articles
Flowlights :: G1, G2 & FS
Flowlights - all generations - general FAQ & troubleshooting
13
How durable is a flowlight?
How to: connect flowlights to each other
How to: attach crystal case o-rings to my flowlights
Troubleshooting: general
Troubleshooting: my flowlight button is hard to press
See all 13 articles
Flowlight-FS :: 2016.11 onwards
12
Resource: flowlight-FS video playlist
Navigation: what are pages and how do I get to them?
Modes: how many modes are there?
Modes: how do I adjust a mode?
Modes: how do I save to a modes to the favorites page?
See all 12 articles
Flowlight G1&G2 :: 2005-2016
6
Modes: how many flowlight modes are there in G1 and G2?
Modes: how do I navigate flowlight G2 modes?
Modes: What are superbright modes and how do I access them?
Power: how much power does a flowlight draw?
Troubleshooting: my flowlight displays a single flashing LED - what's wrong?
See all 6 articles
Props & parts
Staffs :: contact, composite and more
12
How to: assemble composite staffs
Assembly: flow flower kit installation
How to: size a dragon disc staff
How to: break down a composite staff for travel
How to: prevent rattling in staffs and other tube-based props
See all 12 articles
Poi
21
I lost a poi. Can I get a single replacement?
Troubleshooting: my poi swivels are not turning smoothly
Troubleshooting: my tri-ring is coming off my pod shell
How to: assemble/disassemble your podpoi
How to: adjust your podpoi leash. What length should I use?
See all 21 articles
Lumina Twirl batons
2
How to: install / remove the flowcap
How to: charge flowtoys tubing-based props
Levitation Flow-wands
12
How to: using a flow-wand
How to: change the flow-wand string length
How to: getting started with the long string
How to: convert contact wand string
How to: charge arctic glow flow-wand
See all 12 articles
FiberFlies / PixelWhips
5
How long do FiberFlies / PixelWhips batteries last?
How long are FiberFlies / PixelWhips strands?
How many modes do PixelWhips have?
Care: cleaning FiberFlies
Troubleshooting: PixelWhips / FiberFlies versions 1-4
Toroflux
1
Care: how to maintain your toroflux
Power accessories
3
Can I use international wall adaptors? How much power can a capsule handle?
USB power pack batteries
12-bay Tenergy charger battery reconditioning
Handles & leashes
12
What is flowcord?
Smithy vs flowcord vs phatty cord
How to: adjust a podpoi leash - what is the ideal leash length?
How to: adjust contact poi static rope leash length
How to: hold poi handles
See all 12 articles
Tubes & cases
3
Care: what can I use to lubricate my tubes?
Care: my crystal cases/flowmass are yellowing
Care: cleaning your pod shells, flowcaps and crystal cases
Caps & connectors
14
Care: flowtoys and sand
Care: clean your pod shells and flowcaps
Flowcaps vs. Pod shells
How to: flowcaps
How to: attach/detach flowcaps from tubes
See all 14 articles
Flowmass & grip
5
Care: cleaning elastomer grip
How to: installing/removing flowmass from a crystal case
How to: installing/removing flowmass from tubes
How to: installing elastomer grip tube
Elastomer - will my skin react?
FAQ
General questions
11
Are flowtoys waterproof?
Wearable and customizable lighting for costumes, stage, accent, mood, and custom prop lighting - do you offer them?
How modular are flowtoys?
How do I become a sales rep? Do you have a sales rep program or street team?
How do I get my own discount code to promote flowtoys?
See all 11 articles
Ordering, shipping & tracking
11
Placing your web order
Phone orders
Wholesale orders
Changing your order - address, items, etc.
Coupon codes and special offers
See all 11 articles
Flowhacks
Hacks
11
Link a capsule light to a flowlight
Have flowlights AND capsule lights in your composite staff
Put flowlights into your collapsible staff handle
Using phatty cord leashes on podpoi with knob handles / capsule handles
Using your own leashes or chains in podpoi
See all 11 articles
Learning tools
2
How do I use a flow-wand?
Getting started with the long string wand
Warranty, Returns & Upgrades
Forever Flow lifetime warranty
6
Forever Flow lifetime warranty :: what it's about
Shipping instructions :: lights and non-electronic parts
Capsule lights
Flowlights
Flowlight wands
See all 6 articles
Returns
3
30-day return policy
Packing & shipping your return
Your refund
Upgrades
1
Flowtoys parts & products :: upgrades
Warranty & return forms
1
Warranty & return forms
Manuals, guides and tech specs
Download guides & manuals
29
flowOS pocket guide & modes chart :: capsule 2.0 and vision props
Capsule 2.0 light manual & modes chart
Podpoi v1 & v2 manuals
Flowmoja contact poi manual
Capsule poi manual
See all 29 articles
Tech specs
7
What are the different poi head weights?
What are the poi handle weights?
Short tube specs
Long tube / 1-piece staff specs - include info about 1-piece capsule-based staffs
Collapsible staff specs
See all 7 articles