Vision core and V2 capsule light troubleshooting

troubleshooting :: capsule, vision light, vision club radio is broken, not grouping correctly
The "flowtoys connect" radio protocol has been significantly improved since it was first released in 2018, and as of firmware version 2.4 (release...
Wed, 22 Apr, 2026 at 5:14 PM
troubleshooting :: my vision/capsule battery is not holding charge, draining between uses, dying quickly
Make sure your firmware is up to date! We’ve made significant changes, improvements and bug fixes for most radio issues for capsule 2.0 & vision props. ...
Wed, 22 Apr, 2026 at 5:03 PM
troubleshooting: button is hard to press/not working - capsule & vision
If your button is hard to press, it could be due to the button hardware being improperly assembled or broken, or due to dirt or corrosion or damage.  If t...
Wed, 22 Apr, 2026 at 4:55 PM
troubleshooting: accelerometer/kinetic response is funky - capsule 2.0 & vision
Make sure your firmware is up to date! We’ve made significant changes, improvements and bug fixes for most radio issues for capsule 2.0 & vision props. ...
Tue, 15 Feb, 2022 at 3:48 PM
how to: check usb jack, cable or charger
Sometimes a faulty USB jack, cable or charger could be the cause of trouble. The easiest way to test the cable and charger is with a light that you know...
Fri, 11 Feb, 2022 at 4:16 PM
troubleshooting :: my v2 capsule, vision light got wet - can I fix it?
Flowtoys are super durable and can handle bumps, hits and reasonable temperature fluctuations, but they are NOT designed to be waterproof. They can generall...
Thu, 12 Feb, 2026 at 4:57 PM
troubleshooting :: some of my vision light LEDs are dark/broken
  If you find LEDs that do not light up, or get stuck on the wrong colors or flash white on impact, please contact us, and we'll replace your board und...
Wed, 25 Feb, 2026 at 5:09 PM
how to: reset capsule 2.0, vision light or vision club core
Here are instructions on how to reset:  capsule 2.0 vision light core (scroll down) how to reset: capsule 2.0 Your capsule light is a little comput...
Thu, 12 Feb, 2026 at 3:17 PM
troubleshooting :: my vision clubs are coming apart at the center - what can I do?
If your vision club shaft comes apart (the plastic housing that contains the vision core), that's a defect and we will replace the shaft for free. Pleas...
Thu, 12 Feb, 2026 at 3:16 PM
troubleshooting :: vision spoke broken - light not working correctly, coming out during use, plug failure, snapped, casing separating
If you are having some trouble with your vision spoke, we can help get it up and running again! This page covers a range of different issues including: ...
Thu, 12 Feb, 2026 at 4:43 PM