We prep, pack and ship most orders within 4 business days of receiving it. Often faster. For domestic orders, we offer several shipping options with the United States Postal Service (USPS) 

  • Free shipping 
  • Ground Advantage  
  • Priority
  • Priority Express


Free shipping and ground advantage shipping: 

For some items, you can choose "free US shipping" or "Ground Advantage" shipping, which are the cheapest options. Free shipping and Ground Advantage orders are the lowest priority and are typically packed once a week, i.e. might not be packed within the typical 4 business days. Also the shipping time for these options varies and we have no way of knowing how long a package will take to arrive at its destination. Sometimes it's as fast as Priority shipping, but it is not consistent.


We recommend keeping an eye on the online tracking for updates about the estimated delivery time. 


Priority shipping:

For US orders, Priority Mail typically takes 2-5 days to arrive from the time the post office receives your package. However, some these shipments can take up to 2 weeks to arrive. 


Once a package leaves our warehouse we're unable to control how it's handled or delivered. 


Express shipping: 

The fastest shipping option we offer is USPS Express which typically has a 1-3 business day delivery time.  


If you need your order ASAP, please select Express shipping! Before completing the order, leave a note letting us know your timeframe so we can prioritize it accordingly. 


Feel free to send us an email to orders@flowtoys.com with your order number and timeframe as well. Rest assured, we'll always do our best to get your order into your hands as quickly as possible :)


Props with lead times: 

Because of the nature of our products, we cannot guarantee that you will receive your order by a particular date. Many of our toys and parts are handmade and we may or may not have everything in stock at the moment.


Some of our offerings such as Trikon dragon staffs and several vision/full vision props are made to order and may have lead times of 1-2 weeks to make. Please check the product page for specific lead times and plan accordingly. 


If you are in a hurry, you can email us at orders@flowtoys.com and we may be able to expedite your order. In this case, please select 'express' shipping for your order for the fastest and most reliable shipping option. 

 

We try our best to keep our website updated and to fill your order as quickly as possible. If there are any foreseeable delays, we will contact you directly. Arrival times will depend on the destination and your chosen shipping method.


If you have any questions, please feel free to contact us!