Ordering, shipping & tracking
If you are interested in placing an order on the flowtoys site, here is some helpful info: Register/log-in: We recommend registering an account and log...
Tue, 5 Nov, 2024 at 3:49 PM
Our website accepts a wide range of payment options including PayPal, Visa, Mastercard, American Express and Discover. We do not accept bank transfer unle...
Fri, 8 Nov, 2024 at 3:07 PM
Yes! Though not all packages are trackable throughout their journey to you. US Domestic orders: When we print your shipping label, you will automatical...
Tue, 5 Nov, 2024 at 5:12 PM
We prep, pack and ship most orders within 4 business days of receiving it. Often faster. For domestic orders, we offer several shipping options with the Uni...
Tue, 5 Nov, 2024 at 4:40 PM
We offer a wide range of shipping options depending on your location, the package weight/dimensions and delivery timeframe :) We ship anywhere that USP...
Tue, 5 Nov, 2024 at 5:08 PM
We do our best to ship all web orders out within 4 business days - so we may have already shipped your order. If we did ship it out already, you should have...
Tue, 5 Nov, 2024 at 3:57 PM
We are a small family-run company and see ourselves as providing a service to the flow community and are in service to promoting the flow arts - we are not ...
Tue, 5 Nov, 2024 at 4:01 PM
If you are receiving your package outside the USA, you may have to pay customs fees, import duties and/or taxes, which are levied once the package reaches y...
Tue, 5 Nov, 2024 at 5:11 PM
Oh no - so sorry to hear what happened to your order! While the post is typically very reliable, unexpected things can happen to a package during transit. R...
Tue, 5 Nov, 2024 at 5:16 PM
Thanks for your interest in helping us spread the light! Please contact us directly for wholesale orders at wholesale@flowtoys.com - Wholesale pricing ...
Tue, 3 Apr, 2018 at 5:01 PM