We prep, pack and ship most orders within 3 business days of receiving it. Often faster. For domestic and international orders, you have the options of United States Postal Service (USPS)
- Free shipping
- First Class
- Priority Express
Free shipping and first class shipping: For some items, you can choose "free US shipping" or "First Class" shipping, which are the cheapest options. Free shipping and First Class shipping orders are the lowest priority and are typically packed once a week, i.e. might not be packed within the typical 3 business days. Also shipping time varies and we have no way of knowing how long a First Class package will take to arrive at its destination. Sometimes it's as fast as Priority shipping, but it is not consistent.
US priority shipping: For US orders, Priority Mail typically takes 2-3 days to arrive from the time the post office receives your package, but there are no guarantees. If you need your shipment in a hurry, please select Priority Express shipping and contact us at firstname.lastname@example.org, so that we may prioritize your order.
Props with lead times: Composite props, dragon disc staffs, flowlight wands, and several vision props are made to order and may have lead times of 2-4 weeks to make. Please check the product page for specific lead times and plan accordingly. If you are in a hurry, you can email us at email@example.com and we may be able to expedite your order.
Because of the nature of our products, we cannot guarantee that you will receive your order by a particular date. Many of our toys and parts are handmade and we may or may not have everything in stock at the moment. We try our best to keep our website updated and to fill your order as quickly as possible. If there are any foreseeable delays, we will contact you directly. For more on shipping methods, see usps. Arrival times will depend on the destination and your chosen shipping method.
If you have any questions, please feel free to contact us!