• If your button is hard to press, it could be due to the button hardware being improperly assembled or broken, or due to dirt or corrosion or damage. 
  • If the light only turns on while the button is held down, the electronics might be faulty, and the light will need to be replaced.
  • If the light “flashes green then turns to a mode” whenever it turns on, the button is probably being held down by faulty hardware.
    • remove the flowcap, pod shell, or club cap and see if you have the same issue with the button: if the button works correctly without the cap, check for debris / protrusions and remove them (more information included below)
    • if the issue is still coming up with the cap re-installed, try the switching the cap with another and see if it works
  • IF YOUR CAPSULE DOES NOT LIGHT UP OR RESPOND TO A CHARGER, check out this support page: https://flowtoys2.freshdesk.com/support/solutions/articles/6000243506-how-to-reset-vision-light-or-vision-club-core


Check your button hardware:

  • vision clubs: If the club (not cap) seems to be the issue, check if PCB and flange-clip are fully inserted / installed - it should look like your other clubs
  • vision poi, staffs, chucks, darts, wands and other tube-based vision props: Vision props have a vision cap adaptor in the flowcap that enables it to press the button. Make sure the adaptor is fully inserted into the cap and the cap is snapped fully onto the tube.


→ If button hardware is missing, incorrectly assembled, or broken, this might be making the button hard or impossible to press.
→ Please take a picture of the broken part, or let us know what's missing. Contact us to let us know what's going on and we'll get you sorted out :) 


  • Remove the cap and press the button directly: if the button works correctly without the cap, check button and cap for debris/protrusions and remove them
  • If the issue is still coming up with the cap installed, try the switching the cap with another prop and see how both props respond
  • If the cap seems to be the issue, send us a photo of both sides of the cap and we can get you set up with a replacement
  • Check the button for physical damage. Is it bent or broken? Are the solder-joints breaking off the board? Does it feel stuck/jammed when you press it? If so, it will need to be repaired or replaced. Please contact us and we'll take care of you.



If none of the above work, please contact us for replacement instructions.