Here are instructions on how to reset: 

  • capsule 2.0
  • vision light core (scroll down)

how to reset: capsule 2.0

Your capsule light is a little computer - sometimes like our phones and laptops, they crash and need a:

  • soft reset (like restarting your phone) or
  • power cycle (like shutting it down and restarting) 
  • scroll to video below for how to do both

SOFT RESET:

  • Open up your capsule 2.0 and perform a soft reset (this is different from capsule 1.0!)
  • Use a key or pliers to quickly bridge the reset pads show in the picture.  



If the soft reset doesn't work at first, in most cases you need to do it harder - literally, be very firm when bridging the metal connectors:

  • For soft resets: You may have to adjust the angle of the metal object to make a good connection. Make sure to use bare, non-painted metal. You can hold the metal object down for awhile - you won’t damage the board.
  • For hard resets: Don't bridge the capacitor for more than a second, as it may damage the board. Do make the connection a firm one. See attached photo of the capsule circuit board that highlights where to perform the hard reset. 
  • If possible, the light should be on when you perform the soft/hard reset. A successful reset should make the light turn off, this is your indicator. 
  • You may see, hear and/or smell a spark, this is normal. 
  • The light may turn back on again after a moment, this is normal. 
  • You may need to plug the light in to USB to turn it on after reset, if the battery was very low it may need to charge for a bit before unplugging or it will turn off immediately.

Note: In most cases a soft reset is all that’s needed. We recommend using the power cycle/hard reset as a last resort, since many hard resets can shorten your battery life.


HARD RESET:

Reset pads might be different depending on which version capsule 2.0 board you have:



Video instructions on soft reset & power cycle:




how to reset: vision light core

A vision core reset should only be performed if the core is completely unresponsive both on and off the charger, or it is not showing up on the firmware updater after being plugged in to a computer.


If you are connecting to the firmware updater, be sure the USB cable is plugged in BEFORE performing the reset. 

If you are not connecting to the updater, you can plug it in AFTER a reset.


There are 2 versions of the vision core and we included reset photos for each one below.


If you have any questions or need additional support, please contact us directly for support at warranty@flowtoys.com