General questions

choose :: LED light units - flowlights, capsules or vision?
So you've decided to get some LED flowtoys, but can't decide which light engine to go with? Many of our props come with the option of flo...
Tue, 23 Nov, 2021 at 2:12 PM
Are flowtoys waterproof?
Flowtoys are super durable and can handle bumps, hits and reasonable temperature fluctuations, but they are NOT designed to be waterproof. They can gener...
Mon, 10 Jun, 2019 at 12:15 PM
Wearable and customizable lighting for costumes, stage, accent, mood, and custom prop lighting - do you offer them?
We are currently developing a variety of LED strip and high-power LED drivers and hope to offer them early 2021 - so stay tuned! To stay in the loop about n...
Wed, 18 Nov, 2020 at 6:58 AM
How modular are flowtoys?
Flowtoys was founded on a modular system of lights and parts that enabled you to quickly and easily turn almost any prop into any other prop: poi into staff...
Mon, 19 Oct, 2020 at 3:44 PM
How do I become a sales rep? Do you have a sales rep program or street team?
  Thanks for your interest in helping to promote flowtoys!  We’re still a small company, and don’t currently have sales reps. We have mostly grown thro...
Mon, 10 Jun, 2019 at 12:17 PM
How do I get my own discount code to promote flowtoys?
  Thanks for your interest in helping to promote flowtoys. We’ve grown mostly through word-of-mouth, and we appreciate the support from our customers.  ...
Mon, 10 Jun, 2019 at 12:16 PM
I forgot to apply the discount code!
Thanks for your order! Unfortunately we cannot apply discount codes retroactively. The code is a one time per user code, so you will still be able to ...
Fri, 22 Apr, 2016 at 4:32 PM
How to take good photos and videos of light trails
We have some tips and tricks on taking good pictures and videos that we would love to share. You need to have good manual camera control, a...
Fri, 22 Apr, 2016 at 4:32 PM
Why so little packaging on my order?
We have considered alternative forms of packaging, and have chosen not to use boxes and void fill, because of how much more material and resources are in...
Mon, 10 Jun, 2019 at 12:24 PM
Amazon orders - shipping issues
  We are glad to offer some of our products on Amazon, so customers with Amazon Prime accounts can enjoy their benefits. However we do not control the ship...
Mon, 10 Jun, 2019 at 12:25 PM