Vision core and V2 capsule light troubleshooting
The "flowtoys connect" radio protocol has been significantly improved since it was first released in 2018, and as of firmware version 2.4 (release...
Thu, 12 Feb, 2026 at 3:15 PM
Make sure your firmware is up to date! We’ve made significant changes, improvements and bug fixes for most radio issues for capsule 2.0 & vision props. ...
Thu, 12 Feb, 2026 at 3:19 PM
If your button is hard to press, it could be due to the button hardware being improperly assembled or broken, or due to dirt or corrosion or damage. If t...
Tue, 15 Feb, 2022 at 3:47 PM
Make sure your firmware is up to date! We’ve made significant changes, improvements and bug fixes for most radio issues for capsule 2.0 & vision props. ...
Tue, 15 Feb, 2022 at 3:48 PM
Sometimes a faulty USB jack, cable or charger could be the cause of trouble. The easiest way to test the cable and charger is with a light that you know...
Fri, 11 Feb, 2022 at 4:16 PM
Flowtoys are super durable and can handle bumps, hits and reasonable temperature fluctuations, but they are NOT designed to be waterproof. They can generall...
Thu, 12 Feb, 2026 at 4:57 PM
If you find LEDs that do not light up, or get stuck on the wrong colors or flash white on impact, please contact us, and we'll replace your board und...
Wed, 25 Feb, 2026 at 5:09 PM
Here are instructions on how to reset: capsule 2.0 vision light core (scroll down) how to reset: capsule 2.0 Your capsule light is a little comput...
Thu, 12 Feb, 2026 at 3:17 PM
Some modes use more power than others. Brighter modes and solid modes that don't strobe use more power. Check out the modes charts for details: capsul...
Fri, 11 Feb, 2022 at 4:18 PM
If your vision club shaft comes apart (the plastic housing that contains the vision core), that's a defect and we will replace the shaft for free. Pleas...
Thu, 12 Feb, 2026 at 3:16 PM