Make sure your firmware is up to date! We’ve made significant changes, improvements and bug fixes for most radio issues for capsule 2.0 & vision props. All your vision and capsule 2.0 props need to have the same firmware version to connect to each other, have the same modes, brightness and run-time, so make sure to update the firmware on all your props!

flowOS 2.0 and later versions feature "Kinetic awareness 2.0", which makes your lights come alive with a variety of different motion responses in different modes. Some variation between your lights is normal, though they should be similar.


You may have a defective or damaged motion sensor IF:
  • the response in one light is consistently VERY different from the other (hold them pressed together when testing to be sure they are getting the same motion)
  • it won't respond at all, or only if you spin really FAST
  • it stays in "kinetic" (usually a flashier pattern) even when perfectly still in ANY orientation (this is normal in "pulse" (P1M10) but will go away if you find just the right angle/position, perfectly still.)

Troubleshooting:


If you have a vision light:

  • let the battery drain completely, until even the low battery indicator has turned off, then charge it. This will power-cycle the accelerometer and reset it.


If you have a capsule light:

  • Open the capsule shell - see video below
  • Perform a resets - see video below
  • Check in "fire" (P1M5) for most obvious change with motion

If none of the above work, please email us at support@flowtoys.com for replacement instructions.